Privacy Policy – Mintic Collectibles

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At Mintic Collectibles, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

By using our website, you agree to the terms of this Privacy Policy. If you have any concerns, feel free to contact us at [Insert Contact Email].

1. What Information Do We Collect?

We collect the following types of personal data:

1.1 Information You Provide

• When making a purchase: Name, email, phone number, shipping/billing address, payment details.

• When contacting us: Any details you provide via WhatsApp, Instagram, email, or our website.

• When signing up for promotions: Email address and preferences.

1.2 Information We Collect Automatically

• Cookies & Tracking Technologies: IP address, browser type, device information, and browsing behavior.

• Analytics Data: We use Google Analytics or similar tools to understand website traffic and improve user experience.

1.3 Information from Third-Party Sources

• Payment Processors (Razorpay): We receive confirmation of successful payments but do not store payment details.

• Social Media Platforms: If you interact with us via Instagram or WhatsApp, we may collect profile information as per their privacy policies.

2. How Do We Use Your Data?

We use your data for the following purposes:

• To process and fulfill your orders (including payment and shipping).

• To provide customer support and handle inquiries.

• To improve our website and services through analytics.

• To send promotional emails and offers (only if you’ve opted in).

• To comply with legal obligations, including tax and accounting purposes.

3. Legal Basis for Processing Your Data (GDPR Compliance)

We process your personal data based on the following lawful grounds:

• Contractual Necessity: To process your purchases and provide customer service.

• Legitimate Interests: To improve our services, prevent fraud, and ensure website security.

• Consent: For marketing emails and promotional messages (you can withdraw at any time).

• Legal Compliance: When required by law for tax, fraud prevention, or other legal obligations.

4. Data Sharing & Third Parties

We do not sell your personal data. However, we may share information with:

• Payment Providers (Razorpay): To process transactions securely.

• Shipping Partners: To deliver your orders.

• Analytics & Marketing Tools: (e.g., Google Analytics) to improve our services.

• Legal Authorities: If required by law or for fraud prevention.

All third parties are required to protect your data and comply with GDPR standards.

5. Data Storage & Security

• We store your data on secure servers with encryption and strict access controls.

• We retain your data only as long as necessary for business, legal, or tax purposes.

• Payment details are processed via Razorpay, and we do not store credit card information.

6. Your GDPR Rights

If you are located in the EU/EEA, you have the right to:

✔ Access your data – Request a copy of the data we hold.
✔ Correct your data – Update any incorrect or incomplete details.
✔ Delete your data – Request deletion of your personal information.
✔ Restrict processing – Limit how we use your data in certain situations.
✔ Data portability – Receive your data in a machine-readable format.
✔ Withdraw consent – Opt-out of marketing at any time.
✔ Lodge a complaint – With your local data protection authority if you believe your rights are violated.

To exercise your rights, contact us at [Insert Contact Email].

7. Cookies & Tracking

We use cookies to enhance your browsing experience. You can manage or disable cookies via your browser settings. For more details, see our Cookie Policy.

8. International Data Transfers

If you are outside India, your data may be transferred to and processed in India, where our servers are located. We ensure all transfers comply with GDPR safeguards.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page, and we encourage you to review them regularly.

10. Contact Us

For any questions about this Privacy Policy or your data rights, reach out to us at:

📩 Email: [Insert Contact Email]
📲 WhatsApp: [Insert WhatsApp Link]
📸 Instagram: [Insert Instagram Link]